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Privacy Policy

At Christocentricrentals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

By accessing or using Christocentricrentals’s website and services, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) when you use our website or services.

Personal Information

When you create an account, make a rental reservation, or contact us directly, we may collect the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (credit/debit card details, PayPal, etc.)
  • Date of Birth (if applicable for age verification)
  • User Preferences (such as rental period and equipment choices)

Non-Personal Information

We may also collect non-personally identifiable information automatically when you visit our website, including:

  • IP Address
  • Browser Type
  • Device Information (e.g., mobile, desktop)
  • Location Data (if you enable location services)
  • Pages Viewed
  • Referring URLs
  • Cookies and Tracking Technologies (used to improve website functionality and user experience)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Rental Processing: To process and manage your equipment rental, including booking, payments, and fulfillment of services.
  • Customer Support: To respond to your inquiries, provide assistance, and offer personalized customer support.
  • Communication: To send you booking confirmations, rental updates, promotions, newsletters, or any important notices related to our services.
  • Website Improvement: To analyze how you interact with our website and make improvements based on your preferences and behavior.
  • Marketing: To send you promotional offers, discounts, and marketing communications, provided you have consented to receive them.

3. How We Protect Your Information

We take the security of your personal information seriously and implement various security measures to protect it, including:

  • Encryption: Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: Only authorized personnel have access to your personal data, and we ensure that these individuals are trained on data privacy practices.
  • Secure Storage: Your information is stored in secure databases and servers to prevent unauthorized access, alteration, or disclosure.

Despite our efforts to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us with payment processing, website hosting, marketing, and other business functions. These providers are only authorized to use your information as necessary to perform their services for us.
  • Legal Compliance: We may disclose your personal information when required by law or in response to legal requests, such as court orders or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website of any such change in ownership.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. We use cookies for the following purposes:

  • To improve user experience by remembering preferences and settings.
  • To gather anonymous analytics data, such as page visits and time spent on the website.
  • To enhance website functionality, ensuring you can easily navigate the site.

You can control the use of cookies through your browser settings. However, disabling cookies may impact the functionality of some parts of the website.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms or payment processors. These external sites have their own privacy policies, and we do not assume responsibility for their content or practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
  • Opt-out: You may choose not to receive marketing communications from us by opting out via email preferences or by contacting us directly.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format, and to transmit it to another data controller if applicable.

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete the data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Christocentricrentals
Email: support@christocentricrentals.com
Phone: (+233) 532 670 582
Website: www.christocentricrentals.com
Address: Bomso, near Abesse Gaming Center, Kumasi, Ghana


 

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